Default Topic Name
A look at the major shifts defining the next chapter of wholesale in the 2026 State of B2B eCommerce Report.
For the better part of a decade, wholesale has been in reaction mode. DTC disruptors, a pandemic, tariff whiplash, elevated costs—the industry has spent years adapting on the fly. But something is shifting in 2026. Wholesale leaders aren't playing defence anymore.
Our 7th annual State of B2B eCommerce Report surveyed over 200 senior wholesale decision-makers and found an industry that’s grown up—approaching growth with discipline, conviction, and clear eyes. However, strategy has matured faster than infrastructure. We're calling this the “wholesale maturity gap,” and it's shaping the next chapter of B2B commerce.
Here are five major shifts we observed that every leader must plan for:
The era of growth-at-all-costs is over. In its place: disciplined, profitable expansion. A remarkable 78% of senior leaders now rank B2B wholesale as their #1 investment channel—up from 72% last year—while DTC physical retail fell from 40% to just 18%.
Wholesale offers greater control, and brands are leaning into levers they can actually pull. The report shows that 54% of leaders are prioritizing operational and supply chain cost reduction, 46% are investing in pricing flexibility, and 43% are working to improve margins through smarter retailer negotiations.
Expansion hasn’t slowed—it's just more intentional, with 52% focused on strengthening existing retail partnerships before chasing new ones. As Chris Akrimi, NuORDER’s VP of Supplier Network & B2B GTM, puts it: “It's precision over volume.”
Sell-through visibility has taken a huge leap forward, moving from occasional insight to operational input. Medium visibility into retail sell-through jumped from 36% to 74% year over year, and 67% of brands now use that data frequently in daily decisions.
Armed with better sales insights, brands are finding their edge in relationship-led wholesale: showrooms, distributors, trade shows, in-person market appointments. While online-only channels may lag, B2B wholesale is growing by pairing richer data with deeper human connection.
As wholesale has gotten more sophisticated, its underlying systems haven't kept up. Only 9% of those surveyed report fully integrated ERP systems with seamless data flow—down 16 points year over year. The other 86% are stitching things together with partial integrations and manual workarounds.
The downstream impacts on distribution are intensifying fast. Lack of standardization as a pain point climbed from 34% to 62%. Data entry errors or note-taking mistakes now plague 42% of brands (up from 17%). Difficulty scheduling market appointments jumped from 16% to 50%.
Marie Baldauf-Lenschen, NuORDER’s Director of Supplier Network Partnerships, calls the cost of all this the “Toggle Tax”—the drag on teams constantly jumping between disconnected systems, chasing down data, and manually bridging gaps that should have been closed long ago. In a business that runs on precision, that tax is getting harder to absorb.
You can't open a trade publication right now without tripping over an AI headline. Business of Fashion is tracking how AI search engines move from product discovery to direct checkout, and Fashionista recently spotlighted how digital wholesale platforms—NuORDER among them—have launched AI tools to help brands optimize their buys and sustainability footprint.
Our data shows that wholesale leaders are putting AI to work where margins are won or lost. Inventory forecasting leads the way at 44% (up from 22% last year), followed by process automation (41%) and pricing optimization (38%, up from just 12%).
Wholesale brands aren’t chasing AI for AI’s sake or using it to replace creative judgment. They're using it to strengthen their operational backbones.
Across every theme in the report, one idea keeps surfacing: the brands winning in 2026 are the ones making themselves frictionless partners for retailers. They’re sharing sell-through data openly, collaborating on assortment planning, offering 24/7 digital ordering, and tailoring product mixes to specific partners and regions.
As Tom Groves, Senior Director of Account Management at NuORDER, notes, some brands are explicitly aiming to be “the easiest wholesale brand to do business with.” Arc'teryx is one example: the outdoor brand has publicly stated its goal of simplifying the buying process, and credits that mindset (and infrastructure) with 31% sales growth.
In a maturing industry, this ease of business might be the most durable advantage of all.
These shifts and takeaways only scratch the surface of our findings. Check out the full 2026 State of B2B eCommerce Report for insight into how wholesale veterans are solving for:
Geographic diversification: Moving beyond North America and Western Europe to capture new demand in East and Southeast Asia
Marketplace strategy: Using third-party platforms for reach and excess inventory without creating a dangerous dependency
Supply chain adaptability: Moving from lean to adaptive models to manage real-time tracking and supplier diversification
Sustainability standards: Shifting sustainability from a marketing headline to a pragmatic operational discipline
Wholesale tips and industry news you can’t miss, delivered weekly