Omnichannel wins, and here’s the data to prove it

The digital transformation from recent years has ensured brands and retailers must continue to partner closely and strategically to stay competitive. In this report, tune into data from over 7,200 global retailers and customers to learn why both brands and retailers must leverage omnichannel to win in a shifting retail landscape.

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The outdoor space is making strides in technological innovation. Dive into this post to see how brands like Arc'teryx, Black Diamond, and Canada Goose use virtual showrooms to drive sales.

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For Retailers

The latest retail news, tips, and sales strategies in a digital era.

How to Support Retailers in a Post-Pandemic World

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The Evolving Relationship Between Brands and Retailers

Brands recognize the ongoing importance of retail to their business and will continue to invest in retail partnerships.

We've said it time and time again: the retail landscape is changing. And brands need to adapt to that new retail landscape. While big box and department store brands are contracting, big Internet retailer brands are exerting greater influence over retail. This has raised a lot of concern about how brands and retailers will conduct business and future marketing campaigns beyond this shift and what this means for the future of wholesale. Is this "retail apocalypse" as detrimental as the media would have us believe?

As a result of retail’s digital transformation and a decrease in physical retail space, it would be easy to believe that retailer brands might distance themselves from retail partners. However, according to a survey we conducted with 400 U.S. wholesale brands, we have learned this is not the case. Brands recognize the ongoing importance of retail to their business and will continue to invest in retail partnerships. Rather than walking away from big box and department stores, they’re focused on doing more with less space.

Below are three ways retailer brands are adapting to compete in the quickly changing retail environment:

1. RETAILER BRANDS ARE DIVERSIFYING THEIR MIX OF RETAIL BUSINESS PARTNERS

With department store business is declining, there are less doors and less shop floor space for retailer brands. Brands are responding to this by thinking of new ways to maintain and grow their business while reaching new customers, and new channels that are in growth trends to sell into. According to our survey, 32% of brands are deciding to focus more on new business models, including subscription services such as Stitch Fix and Trunk Club, personal shopping, and daily deals as a way to generate awareness among consumers. Additionally, 22% of brands reported that partnering with specialty stores has become a key strategy, and 20% are focusing more on Internet retailers.

2.RETAILER BRANDS ARE SELLING WIDER AND DEEPER INTO EXISTING ACCOUNTS

Despite the reduction in square footage, retailers are still hugely important to brands. According to our survey,  34% of brands say their primary strategy for achieving 2018 revenue targets is selling wider and deeper into existing accounts. While brands are diversifying their distribution channels, they are not giving up on big box and department stores. Brands plan to use personalized merchandise presentations as a way to sell deeper into their existing accounts, and showcase products as “collections” rather than “units”.

3.RETAILER BRANDS ARE SUPPORTING RETAILERS WITH MORE INCENTIVES, TOOLS AND DATA

While incentives and discounts are important, they are not enough to help retailers drive sell through with customers. Brands need to provide comprehensive support to their retail partners. According to our survey, 54% of brands plan to incentivize retailers with discounts, performance rewards and other benefits, while 48% plan to provide better tools for discovering product and placing orders, and 46% plan to give retailers visibility to real-time data and sales trends.

To learn more about how the relationship between brands and retailers is evolving following this shift, check out our survey findings here.

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NuORDER Team

NuORDER is dedicated to providing thoughtful, informative B2B eCommerce industry insights. Brands use NuORDER's platform to deliver a seamless, more collaborative wholesale process, where buyers can browse products, plan assortments and make smarter buys in real-time.

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The Evolving Relationship Between Brands and Retailers

Posted by NuORDER Team on May 31, 2018 9:18:00 PM
NuORDER Team

We've said it time and time again: the retail landscape is changing. And brands need to adapt to that new retail landscape. While big box and department store brands are contracting, big Internet retailer brands are exerting greater influence over retail. This has raised a lot of concern about how brands and retailers will conduct business and future marketing campaigns beyond this shift and what this means for the future of wholesale. Is this "retail apocalypse" as detrimental as the media would have us believe?

As a result of retail’s digital transformation and a decrease in physical retail space, it would be easy to believe that retailer brands might distance themselves from retail partners. However, according to a survey we conducted with 400 U.S. wholesale brands, we have learned this is not the case. Brands recognize the ongoing importance of retail to their business and will continue to invest in retail partnerships. Rather than walking away from big box and department stores, they’re focused on doing more with less space.

Below are three ways retailer brands are adapting to compete in the quickly changing retail environment:

1. RETAILER BRANDS ARE DIVERSIFYING THEIR MIX OF RETAIL BUSINESS PARTNERS

With department store business is declining, there are less doors and less shop floor space for retailer brands. Brands are responding to this by thinking of new ways to maintain and grow their business while reaching new customers, and new channels that are in growth trends to sell into. According to our survey, 32% of brands are deciding to focus more on new business models, including subscription services such as Stitch Fix and Trunk Club, personal shopping, and daily deals as a way to generate awareness among consumers. Additionally, 22% of brands reported that partnering with specialty stores has become a key strategy, and 20% are focusing more on Internet retailers.

2.RETAILER BRANDS ARE SELLING WIDER AND DEEPER INTO EXISTING ACCOUNTS

Despite the reduction in square footage, retailers are still hugely important to brands. According to our survey,  34% of brands say their primary strategy for achieving 2018 revenue targets is selling wider and deeper into existing accounts. While brands are diversifying their distribution channels, they are not giving up on big box and department stores. Brands plan to use personalized merchandise presentations as a way to sell deeper into their existing accounts, and showcase products as “collections” rather than “units”.

3.RETAILER BRANDS ARE SUPPORTING RETAILERS WITH MORE INCENTIVES, TOOLS AND DATA

While incentives and discounts are important, they are not enough to help retailers drive sell through with customers. Brands need to provide comprehensive support to their retail partners. According to our survey, 54% of brands plan to incentivize retailers with discounts, performance rewards and other benefits, while 48% plan to provide better tools for discovering product and placing orders, and 46% plan to give retailers visibility to real-time data and sales trends.

To learn more about how the relationship between brands and retailers is evolving following this shift, check out our survey findings here.

Topics: Brand, Current Events, Buyers